Business Etiquette

Learning Outcomes

• Finesse introductions - from shaking hands and using eye contact to remembering names
• Dress appropriately for every business occasion
• Feel more confident of your business communication in every situation
• Use your business cards wisely
• Perfect your handshake
• Gain that extra edge that establishes trust and credibility

What Will Be Covered?

• How business etiquette is crucial to your career
• How to make a good first impression
• Ways of remembering names
• Business card etiquette
• Dining etiquette
• How to shake hands
• Deciphering the dress code
• What to include in a business wardrobe
• Telephone etiquette
• Email etiquette

Format

Our training programs are practical with lots of interaction and discussion between the participants. During this one-day workshop participants will have the opportunity to ask questions and are encouraged to develop and work on individual action plans in a consultative and controlled environment.

Inclusions

A pre program questionnaire which is designed to assist you in receiving the best outcome and return on investment from your training. There is only a short amount of time to transfer the message so Sarden Learning will try to gain an insight into your company's background, processes, issues and culture so we are able to deliver an outstanding service for you.

Training Investment Price Quotes

• All needs assessment discussions
• All training development
• All training customization
• All training materials
• Training delivery
• All travel related costs and expenses
• You receive one invoice when the training is completed. No surprises.