Diversity in the Workplace

Learning Outcomes

• Become familiar with the four cornerstones of diversity
• How the world around you affects your view
• How to identify your stereotypes
• Using appropriate and correct language
• What terms are politically correct and which are not and why
• What the pitfalls are relating to diversity and how to avoid them
• Develop a technique for dealing with inappropriate behaviour
• Develop a management style to encourage diversity
• Know what to do if you or one of your employees feels discriminated against

What Will Be Covered?

• What does diversity mean
• How has diversity changed your world?
• Understanding and identifying stereotypes
• Using politically correct language
• The four cornerstones of diversity
• Tips for communicating in a diverse workplace
• The STOP technique
• How to encourage diversity
• Dealing with discrimination
• Preventing discrimination
• Managing for diversity
• Building teamwork
• Resolving conflict
• Skills practice
• Key take aways and Personal Action Plan

Format

Our training programs are practical with lots of interaction and discussion between the participants. During this one-day workshop participants will have the opportunity to ask questions and are encouraged to develop and work on individual action plans in a consultative and controlled environment.

Inclusions

A pre program questionnaire which is designed to assist you in receiving the best outcome and return on investment from your training. There is only a short amount of time to transfer the message so Sarden Learning will try to gain an insight into your company's background, processes, issues and culture so we are able to deliver an outstanding service for you.

Training Investment Price Quotes

• All needs assessment discussions
• All training development
• All training customization
• All training materials
• Training delivery
• All travel related costs and expenses
• You receive one invoice when the training is completed. No surprises.