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Effective Minute Taking

Develop the ability to take concise minutes while confidently organising the information.

Effective Minute Taking

Course Overview

During this practical workshop you will discover how to record, compile and deliver quality meeting minutes that are accurate, clear and concise. You will learn how to determine who is responsible for what, what to and what not to record and how to confidently speak up when things aren't clear. You will also participate in fun mock meetings and practice taking the minutes in a supportive environment.

What You'll Learn
  • Assigning accountability for an item and determining who is responsible for what
  • How to ask if things are not clear, especially with technical items
  • Techniques for confidently raising items with the chair
  • Strategies for effective listening, critical thinking and organising your notes
  • Tips for what to do with ad hoc items that arise and how to best manage these
  • Understanding and customising meeting agreements
  • How to close off items, especially during board meetings
What's Covered
  • Role and responsibilities of a minute taker
  • Three different styles of minutes
  • Taking minutes in a virtual meeting
  • What to record and what to omit
  • Determining responsibilities for attendees
  • Simple techniques for preparing minutes
  • How to confidently ask for clarification
  • What to do with ad hoc items
  • Listening actively and appropriate etiquette
  • Closing off agenda items in an efficiency manner
  • Best platforms for converting notes into minutes
  • Practice taking the minutes
  • Key takeaways and personal action plan
Format & Inclusions

Our training programs are engaging and reflective of current best practice in the subject matter delivered. All of our sessions are practical with lots of individual and group activities, skills practice, role plays and a personal action plan.

We have activities and small group work throughout the session so participants are actively engaged which makes the learning transfer easier. Participants also receive individual attention from our expert facilitator who will gauge the pre-knowledge of the group, so they are able to target the content to their needs.

In addition to the workshop, participants undertake a pre-course survey (to determine individual needs), receive a Certificate of Attendance, free access to our online toolkit and follow-up email boosters.

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