Back to All Courses
In-House Face-to-Face

Problem Solving and Decision Making

Solve problems easily and effectively using a clear decision making process.

Problem Solving and Decision Making

Course Overview

Solving tough problems starts with clearly understanding the real issue, looking at what’s causing it, thinking of possible solutions, choosing the best one, and putting it into action. This workshop will show you practical problems solving methods to reach win win results.

What You'll Learn
  • Understand your personal problem solving style
  • How to think more creatively
  • Apply three key rules for effective decision making
  • Identify and analyse problems clearly
  • Generate and evaluate possible solutions
  • Improve critical thinking skills
  • Use tools such as brainstorming and SWOT
What's Covered
  • What problem solving is and why it’s important
  • The different problem solving styles
  • The main steps of the problem solving model
  • Six ways to approach decision making effectively
  • Key tools in the problem solving toolkit
  • Using the six thinking hats to explore different perspectives
  • Techniques for thinking creatively and finding new solutions
  • Making decisions in high pressure situations
  • Let’s put it into practice
  • Your personal action plan
Format & Inclusions

Our training programs are engaging and reflective of current best practice in the subject matter delivered. All of our sessions are practical with lots of individual and group activities, skills practice, role plays and a personal action plan.

We have activities and small group work throughout the session so participants are actively engaged which makes the learning transfer easier. Participants also receive individual attention from our expert facilitator who will gauge the pre-knowledge of the group, so they are able to target the content to their needs.

In addition to the workshop, participants undertake a pre-course survey (to determine individual needs), receive a Certificate of Attendance, free access to our online toolkit and follow-up email boosters.

Adding booking to cart...

In-house Training Enquiry

If you require training to be designed from scratch - We Can Help! We can design learning solutions and programs that are dynamic, relevant and practical. We use best practical methodologies to suit your requirements and to ensure that the right message is being transferred to the audience.

We are highly experienced in designing all types of programs and we will work with you to reach a solution that suits your needs and budget. Our custom design services are designed to support improved business performance and to assist you in receiving the best outcome and return on investment on your project.

In-house Training